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Many South African businesses are currently receiving emails that appear to come from Xneelo, warning that their domain is about to expire or that urgent payment is required. In many cases, these emails are not from Xneelo at all. They are phishing emails designed to trick users into clicking fake payment links or entering sensitive information.
At Pathfind Media, we have seen a noticeable increase in these messages affecting clients. Some emails look convincing at first glance, especially because they may mention domain names, hosting, expiry dates, or payment reminders. However, the goal is usually the same: to get you to click a fraudulent link and enter banking, login, or card details on a fake website.
Phishing scams have become more common because scammers can gather a surprising amount of information from public sources.
For example, it is often possible to look up where a domain is hosted using publicly available DNS and hosting lookup tools. Scammers can then use this information to create emails that appear relevant to a specific domain or hosting provider.
They may also target common email addresses such as:
These addresses are often active on company domains, which makes them attractive targets. In some cases, businesses also have catch-all email accounts, meaning emails sent to non-existent addresses may still be delivered.
Modern phishing campaigns are not always filled with obvious spelling mistakes or poor design. Scammers often adjust their wording, layout, links, images, and formatting to avoid spam filters.
They may also create emails that imitate the tone or branding of real companies. This makes it harder for automated systems to block every scam without accidentally blocking legitimate emails too.
That is why spam filtering alone cannot be your only protection. Human caution is still essential.
In most cases, the scammers do not already have your banking details, card information, or hosting login credentials. Their goal is to trick you into giving them that information.
A fake domain renewal email may lead you to a phishing website where you are asked to:
Once entered, these details can be stored, reused, sold, or shared with other scammers.
Before clicking any link or making a payment, take a moment to verify the email.
Check the following:
If you receive a suspicious domain renewal or hosting payment email:
If you are a Pathfind Media client and you are unsure whether an email is legitimate, please send it to us first. We would rather check it for you than risk you falling victim to a scam.
Domain expiry emails can be legitimate, but phishing emails are becoming increasingly convincing. Always verify before you click, log in, or pay.
When in doubt, rather ask.
Pathfind Media clients are welcome to forward suspicious Xneelo, domain, hosting, or renewal emails to our team for confirmation before taking any action.